Tiffany Heistermann

(360) 513-7415



Seeking a long-term career where I can continue to develop my skills and experience.



Human Resources Experience


à        Experience with Benefits Administration

o   Conduct New Hire Orientations

o   Introduction to company policies, procedures

o   Explain benefits package and options

o   Assist employees with enrollment and open enrollment

o   Reconcile monthly benefits invoices from various providers

o   Create and maintain employee personnel files

o   Maintain HRIS system online

o   Administer FMLA and other types of leave

o   Manage Short and Long Term Disability Plans and benefits

o   COBRA Administration

o   Stay up to date with changing local and federal laws

o   Assist employees with questions and problems

o   Annual reviews of benefits to shop and compare options for best coverage/value


à        Experience with full-cycle recruiting

o   Develop recruiting strategies in accordance with hiring managers needs and expectations

o   Implement application sourcing strategies

o   Conduct phone screens, reference and background checks

o   Offers of employment

o   Ensure that employment process follows company processes as well as employment laws and regulations

o   Affirmative Action Plan


à        Proficient in Payroll Processing

o   Processed payroll for 550-600 employees on a bi-weekly basis

à        Computer Experience

o   Skilled with MS Office, SAP,

o   Ultimate Software, ADP, EV2, EV4, ReportSmith, Business Intelligence



B.S. in Business Management

Emphasis on Employment Law and Human Resources

University of Phoenix

Clark College

Fluent in Spanish-Attended High School in Mexico City



11/2011 – Current       Human Resources Manager Department of one/OEM Account Manager, KIC

10/2007 – 10/2011      HR Benefits Specialist, Riverview Community Bank

12/1999 – 10/2007      HR Specialist, Airgas Nor Pac

  • Human Resources
  • Updated 2 months ago

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