Christina Garcen

 

Financial technical expert, highly focused, driven by professional standards and dedication. Resourceful self-starter successful at achieving goals and completing assigned projects using impeccable time management skills. Conducts Quality Control audits using high attention to detail to assure departmental guidelines are being followed. Consistently exhibits strong multitasking & organizational abilities. Provides support with strong leadership, critical thinking and communication skills as well as the ability to exhibit expertise in banking/mortgages. Actively volunteers and provides reports as required by upper management.

Work Experience

Finance Analyst

BANK OF AMERICA CORPORATION – Thousand Oaks, CA

May 2015 to June 2017

Manages the day to day research and resolution of complex problems for the business unit. Has thorough understanding of operations processes and implications on other groups within the operations function. Knowledge is acquired through increasingly responsible analysis work and on-the-job training. Works independently and is not afraid to make and act on decisions. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes.

Quality Control Auditor

BANK OF AMERICA CORPORATION – Simi Valley, CA

October 2012 to May 2015

Effectively supports the Foreclosure Presale, Post Sale, Bankruptcy, Subordinate Lien Management, REO, & Centralized Property Preservation lines of business. Reviews and distributes Quality Control Review results from (including but not limited to) LAS QC and Global Compliance QC groups, to and with the respective lines of business, facilitates & tracks responses thereof. Ensures action plans are created by Lines of Business and monitors milestones and action steps to successful implementation.

Team Lead Foreclosure Specialist II

BANK OF AMERICA CORPORATION – Simi Valley, CA

April 2009 to October 2012

Successfully processed and managed pre and post foreclosure accounts through liaison with attorneys including conducting a property equity analysis, sales results, post-foreclosure, and closed accounts. Ascertain status of title and lien position. Monitor accounts in order to mitigate risk and escalate issues as needed. Acted as “backup” for Team Leader and answered questions from associates. Conducted a daily audit for investor and departmental compliance.

Cultural Assistant

MINISTRY OF EDUCATION OF SPAIN – Madrid, ES

September 2007 to June 2008

Madrid, Spain
Educated students and professors on the culture of the United States of America. Prepared organizational learning plans & tools in conjunction with teachers. Actively sought creative ways to incorporate learning into the classroom via research conducted online.

QC Underwriter

COUNTRYWIDE HOME LOANS – West Hills, CA

April 2003 to September 2007

Managed department support activities such as Accounts Payable, Purchasing, maintained itineraries, travel arrangements, conferences, meetings and social functions. Audited mortgage files and performed loan research prior to underwriting to ensure quality compliance & product eligibility. Reviewed, evaluated and synthesized loan data viability and salability including thorough Fraud investigation and loan research for possible evidence of misrepresentation prior to auditing.

Education

Bachelor of Arts – Sociology

University of California – Los Angeles, CA

Skills

QUALITY CONTROL (5 years), LIAISON (3 years), FINANCE (2 years), ACCESS (2 years), ACROBAT (2 years), Languages (10+ years)

Links
  • http://www.linkedin.com/in/christina-garcen-9a24653
Additional Information

KEY SKILLS
Software: Windows 95/98/00/Vista/2013, SQL (creating queries, tables, etc.), AS400, SharePoint administration, Loss Mitigation Homebase, Subordinate Lien Risk Management Database, Service Request Manager (SRM), IPORTAL, Access, Intermediate Microsoft Word, Intermediate Excel skills including the use of pivot tables in creating reports, Outlook, Lotus Notes, PowerPoint, Adobe Acrobat, email & internet savvy
Finance: Monthly Reporting, Quality Control Audits
Communication: Financial Reports, Interdepartmental Liaison, Dispute Resolution, Process Documentation, Departmental Procedures, strong written & presentation skills

 

 

  • Finance, Financial Analyst
  • Updated 1 week ago

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